Do you also get super angry when you try to fill out a form and after pressing the Submit button the whole form resets and all your credentials are lost?

Well, that happened to me yesterday.

I was trying to buy something off of Ebay, first time in years. As my default address was totally outdated I chose to fill in a new address. The form looked like this:

Not many would notice, but there was a tiny pre-filled form field with the text “United States” in Country or region field already filled out. Eventhough I am nowhere near the U.S. Unfortunately, I’ve noticed it just after I filled out almost all the remainging form field.

But no prob, lets just change the Country, right?


Once the Country or region has been changed the whole form resets and you can start anew.

Come on, Ebay…

Categories: UX, CX, SX

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